FAQs

Q:Can I get my shirts personalized with names?

A:Of course, you can. We offer several ways to personalize your shirts beyond just adding a custom embroidered logo. We also embroider fonts and numbers to give your shirts a crisp look. Apart from that, we offer heat transfer, laser etching, screen printing, and appliques of the highest quality, providing you only with the best customization possible.

Q:Can I get screen printing and embroidery on the same garment?

A:Of course you can. But keep in mind that your order will have to go through multiple departments so it will add time to the production of your order.

Q:Can I return a logo embroidered item?

A:It is not possible to remove the embroidered logo and so the apparel cannot be re-used. Thus embroidered items are not refundable or returnable.

Q:Can I select different colors and styles in my order for logo embroidery?

A:Yes. You can choose any item individually and mix & match different colors and styles available on our site to get them embroidered.

Q:Do I get a special thread for my embroidery?

A:Yes, the embroidery thread is stronger than regular thread, and it is often available in brighter colors. ApparelnBags.com has its own line with hundreds of different colors. To see more details about threads we use, please clickhere.

Q:Do you embroider fonts and numbers?

A:Yes. We can embroider fonts and numbers.

Q:How much time does it take to deliver customized orders?

A:The average time required to customize orders is about 12 business days. This varies because of the time taken by the customer for different approvals. Note: Due to the high seasonal volume of orders, our production time may increase to 14 business days for new and 10 business days for a repeat design in the holiday season. Please check with us at support@tiuous.com if your order delivery date is between Labor Day and December 15th for the availability of rush orders.

Q:Will my embroidered apparel be as clear as my given photograph or artwork?

A:Please note that due to thread limitations, very few details may be lost or simplified to achieve the best result depending on the submitted artwork and final sewn out size.