Shipping & Delivery
We offer made-to-order and personalized products. Delivery time includes both production time and shipping time.
Production Time
Most personalized orders are prepared and produced within 3-5 business days. Production time can be longer during peak seasons or for more complex custom orders.
Shipping Time
Standard Shipping: typically 7-20 business days, depending on destination.
Express Shipping: typically 7-15 business days where available.
Free standard shipping: available on all orders.
Any optional paid shipping upgrades and final delivery options displayed at checkout apply to your order.
Estimated Delivery Times by Region
| Region | Shipping fee | Estimated shipping time |
|---|---|---|
| United States | Free standard shipping on all orders. Optional faster methods may be shown at checkout. | 7-15 business days |
| Canada | Free standard shipping on all orders. Optional faster methods may be shown at checkout. | 7-15 business days |
| Europe | Free standard shipping on all orders. Optional faster methods may be shown at checkout. | 7-15 business days |
| Asia Pacific | Free standard shipping on all orders. Optional faster methods may be shown at checkout. | 7-15 business days |
| Other destinations | Free standard shipping on all orders unless otherwise shown at checkout. | 7-20 business days |
Delivery estimates begin after the order has been shipped, not when the order is placed. Customs processing, local carrier delays, weather, holidays, and address issues can affect final delivery time.
Important Notes
Please make sure your shipping address is accurate and complete before submitting your order. Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
If you need help with an order, contact support@tiuous.com.