Shipping policy

Delivery time includes production time and shipping time.

Production time: Most personalized orders are prepared within 3-5 business days. Production time may be longer during peak periods or for more complex custom orders.

Standard shipping: typically 7-20 business days depending on destination.

Express shipping: typically 7-15 business days where available.

Free standard shipping: available on all orders.

Any optional paid shipping upgrades, available methods, and final delivery estimates shown at checkout apply to your order.

Delivery estimates begin after shipment and are not guaranteed. Customs processing, weather, holidays, address issues, and local carrier delays may affect final delivery time.

If you need help with shipping, please contact support@tiuous.com.