Contact Us

If you have questions about a product, an existing order, shipping, or returns, please contact us using the details below. We aim to respond to customer inquiries within 24 business hours.

Customer service hours
Monday-Saturday, 9AM-6PM EST

Customer service email
support@tiuous.com

Phone
+86 181 8621 6900

Registered company
Samsonads Marketing Inc.

Registered address
355 S Teller St Ste 200, Lakewood, CO 80226, United States

Operations & fulfillment center (China)
Room 4502, Kunyu International Center
No. 77 Guanshan Avenue, Hongshan District
Wuhan, Hubei 430000, China

For shipping information, please visit our Shipping & Delivery page. For return and refund information, please visit our Returns & Exchanges page.